Shipping Policy

📍 Shipping Locations

  • United Arab Emirates (All Emirates)
  • GCC Countries: Saudi Arabia, Oman, Kuwait, Qatar, Bahrain
  • International: USA, UK, Canada, Australia, Europe

🚚 Shipping Methods & Delivery Times

Location Method Estimated Delivery Cost
UAE (Local) Courier (e.g., Aramex, Fetchr) 2–4 Business Days AED 18 (Free over AED 199)
GCC Countries International Courier 4–7 Business Days AED 40–80
International DHL / FedEx / Aramex 7–14 Business Days AED 80–160
Note: Delivery times are estimated and may vary due to customs, holidays, or courier issues.

📦 Order Processing Time

Orders are processed within 24–48 business hours. You’ll receive a confirmation email and tracking number once shipped.

🛃 Customs & Duties

  • UAE: No customs charges.
  • GCC & International: Import duties/VAT may apply. These are the buyer’s responsibility.

❌ Shipping Restrictions

  • No shipping to PO boxes or military addresses.
  • Fragile or limited items may be restricted to UAE only.

📩 Failed Deliveries

If delivery fails due to an incorrect address or customer absence, the package will be returned. Re-delivery may incur additional charges.

💬 Need Help?

📧 Email: info@jewel-us.com
📱 WhatsApp: +971 557064198